Taking bookings online
Guests pick a trip, a date and a departure, say how many are coming and pay the deposit by card. The trip, the guest, the manifest and the payment appear in SkipperTrax on their own. Nothing is ever added to the guest’s price.
Turn it on
- Set up your boats in Vessels and your trips in Charter types (price, deposit, guest limit, what to bring, meeting point).
- Open Online booking from the menu. Switch on each trip guests can book and type its departure times, like 07:00, 12:30.
- Check the rules: how far ahead guests must book, how far ahead the calendar opens, and whether they pay the deposit or the full price.
- Switch on Take bookings online and Save. Use Preview to book a trip yourself.
Card payments go to your own Stripe account. Until Stripe is connected, guests are asked to call you instead of paying.
Share it
Your booking link
The widget for your website
Questions
Can two guests book the same seat?
No. A departure is offered only when the boat is free: no other trip, no maintenance or weather block and no booking from a listing site. While a guest pays, their seats are held for 20 minutes; if they do not pay, the seats go back.
Shared trips and private charters
A trip priced per person is shared: guests buy seats until the boat is full, never more than 6 paying passengers on an uninspected six-pack. A trip priced per trip takes the whole boat.
What does the guest get?
A confirmation email with the meeting point, what to bring and a waiver link for each person aboard, then the usual trip reminder.
How do I cancel or refund?
Cancel the trip in Trips, refund the deposit in your Stripe dashboard, and record the refund on the trip’s invoice so your books match.
Still need help?
Email us and a person will reply, usually within one business day. Tell us the email you sign in with and what you were trying to do. Never send us your password.
Sales, partnerships and everything else: contact@skippertrax.com