Help › Running your trips

Bookings from listing sites

Keep selling on your listing sites and run every booking from one place. Forward their booking emails to your private booking address: SkipperTrax reads who is coming, when, how many, which trip and what they paid, and puts the trip on your calendar.

Set it up once

Open Booking inbox from the menu, go to Set up, and copy your booking address.
In your email, make a filter or rule that forwards emails from your listing sites to that address. The Set up tab shows the exact steps for Gmail, Outlook and iCloud, and the filter text to copy.
Gmail asks to confirm the first time. The confirmation shows at the top of the Booking inbox: press Confirm in Gmail.
Forwarding sends new emails only. For bookings you already have, forward those emails once by hand, or paste them on the Bookings tab.

Open Booking inbox

What happens to each email

A new booking

When the email gives the date, time, guest and party, and the boat and trip are clear, it becomes a trip on its own: the guest on the manifest, the balance still to collect, and their waiver emailed. Anything unclear waits in the inbox with exactly what to check.

A change or a cancellation

It shows in the inbox with what changed. Press Update the trip or Cancel the trip. A trip is never moved or cancelled without you.

A booking request

You get an alert with the time to answer by, so a request does not expire. Answer it on the listing site; its confirmation email then adds the trip.

What each site costs

Every listing-site booking is counted by site: bookings, guests, trip value, the fee and what you keep, next to bookings from your own page.

Questions

Do I have to leave my listing sites?

No. Keep them. Calendar sync keeps each boat blocked on every site, and the booking inbox brings in who is coming and what they paid. They work together.

Which sites work?

Any site that emails you a booking: FishingBooker, Viator, GetMyBoat, Boatsetter, Captain Experiences and others. SkipperTrax reads the email itself, so there is nothing to connect on the site.

What if it reads something wrong?

It never guesses: if an email does not say something, the booking waits for you instead of becoming a trip. Show the email on any booking shows exactly what the site sent, and you can correct any detail before adding the trip.

Does it email my guests?

Only their waiver, when you use waivers and the site shares their email. You can switch that off in Set up. It never contacts the listing site.

How are fees worked out?

From the booking email when it states the fee or your payout. When it does not, enter that site’s percentage once under What each site costs.

Still need help?

Email us and a person will reply, usually within one business day. Tell us the email you sign in with and what you were trying to do. Never send us your password.

support@skippertrax.com

Sales, partnerships and everything else: contact@skippertrax.com