SMS Consent & Messaging Program

Last Updated: November 7, 2026

SkipperTrax is a service of PHM Enterprises LLC. References to either name on this page refer to the same business.

This page describes the SMS messaging program operated by SkipperTrax at app.skippertrax.com. We operate two separate messaging flows, each with its own opt-in:

  • App users — security codes, for people who sign in to the SkipperTrax application.
  • Customer messages — trip texts (confirmation, reminder with meeting point, waiver link, weather or schedule changes) for guests of the charter operators that use SkipperTrax.

You only receive messages from a flow you have opted into. The two flows are described separately below.

See the opt-in screens: every place an app user agrees to texts is shown with its exact live wording athttps://app.skippertrax.com/legal/sms-consent/opt-in.

A. App Users — Security Codes

A.1 Program Purpose

For people who sign in to the SkipperTrax application (charter operators and their crew), we send SMS for account security — sign-in verification codes, phone-number verification codes and password-reset codes. These are not marketing messages.

A.2 How Users Opt In

A user opts in by entering their own mobile number and asking for a code by text on the phone verification screen or the password reset screen. A code is only sent when the user taps the Send button. The disclosure below appears directly above that button and reads exactly:

By requesting a code by text message, you agree to receive one-time passcode SMS from SkipperTrax for account security. Message frequency varies with sign-in activity. Message and data rates may apply. Reply STOP to opt out, HELP for help. SMS terms

Shown for verification only; the live screens are /auth/login-verify-phone and /auth/forgot.

A.3 Sample Messages

  • SkipperTrax: your temporary access code is 482917. Don't share it. Reply STOP to opt out, HELP for help.

A.4 Message Frequency

Codes are user-initiated only — typically 0–4 per month, sent only when the user asks for one.

B. Customer Service Notifications

B.1 Program Purpose

Charter operators use SkipperTrax to take bookings. When you book a trip and tick the optional box, the operator texts you about that trip only: your confirmation, a reminder with the meeting point, your waiver link, and weather or schedule changes. These are transactional service messages, never marketing.

B.2 How Customers Opt In

On the operator's booking page, an unticked box reads "Text me about this trip", names the operator and says the texts are sent by SkipperTrax for them, with frequency, rates and STOP/HELP, and links to these terms. Leaving it unticked still books the trip. Consent is stored per guest with the time and source.

B.3 Sample Messages

  • Kestrel Point Sportfishing via SkipperTrax: you're booked! Half-day fishing, Wed Nov 11, 7:00 AM. Meet at Dock B, Slip 14. Waivers: https://app.skippertrax.com/w/x7Kp2 Reply STOP to opt out, HELP for help.
  • Kestrel Point Sportfishing via SkipperTrax: reminder: your trip is tomorrow at 7:00 AM, Dock B, Slip 14. Reply STOP to opt out.
  • Kestrel Point Sportfishing via SkipperTrax: weather update: your Wed 7:00 AM trip moves to 9:00 AM. Reply STOP to opt out.

B.4 Message Frequency

Up to 6 messages per booking, sent only around that trip.

C. Terms That Apply to Both Flows

C.1 Costs

Standard message and data rates from your mobile carrier may apply. SkipperTrax does not charge for SMS messages.

C.2 Opt-Out (STOP) and Support (HELP)

Opt out at any time by replying STOP to any message. You will receive one confirmation and no further messages from that program. For help, reply HELP or contact support@skippertrax.com. Opting out of SMS does not affect your ability to use SkipperTrax or to receive service by phone or email.

C.3 Privacy & No Third-Party Sharing

We do not sell, rent, or share your mobile phone number or SMS opt-in/consent data with third parties or affiliates for their own marketing or promotional purposes. Numbers are transmitted only to our SMS delivery provider (Twilio) strictly to deliver the messages described above. No mobile information is shared with third parties for marketing. Full details: Privacy Policy.

C.4 Carriers

Carriers (AT&T, T-Mobile, Verizon, and others) are not liable for delayed or undelivered messages.

C.5 Terms & Policies

C.6 Contact

Questions about this SMS program: support@skippertrax.com